Let us reward your loyalty
Our essence inspires us to carry on evolving, innovating and working relentlessly to achieve the excellence in order to always offer you the very best. As part of this evolution we have the honour to introduce you to our loyalty programme.
SHA PRIVILEGED is an exclusive programme designed to reward all guests who like yourself, put their trust in us. We want to know more about you and to look after you in an increasingly better way. We are pleased to welcome you to a universe of privileges.
How does it work?
Unless you state otherwise, by simply being a SHA guest you will automatically acquire the status of a member of our loyalty programme, which means you will enjoy the benefits of this.
Thanks to a simple automatic system that calculates the length of time and the frequency of your stays with us, you will be able to accumulate SHApphires so that you can access new categories and therefore enjoy more valuable advantages associated.
The SHApphires are accumulated by default in the name of whoever made the reservation. If you prefer to transfer SHApphires to the person who accompanies you during the stay, please inform us of your wishes before you leave.
Share your secret
Would you like some of your loved ones to benefit from SHA as you do? Provide us with their personal details in order to contact with them and to offer them a special gift on your behalf. Moreover to thank you for recommending us, we will give you a credit of 2000 SHApphires once the person you referred comes and enjoys the stay in SHA.
Always at your disposal
Allow us to help and inform you. You will be able to find out about all the details of the programme, consult your SHApphires status and your category of belonging, as well as the associated benefits, in the following ways:
- Via e-mail or telephone. By contacting our reservations team firstname.lastname@example.org or loyalty team email@example.com at any time Tel: +34 966811199.
- Our Guest Relations or Front Desk team are here to help you at any time during your stay.
- Via SHA APP. You can discover the details of SHA Privileged by accessing your account.
We are glad we can count on your loyalty and we can have the opportunity to care of you over the time with SHA Privileged.